Privacy Policy

Privacy Policy

Cyborggainz and Jean Fallacara, (“Cyborggainz,” “We,” “Us,” “Our,” “Company”) value your privacy and arecommitted to protecting the privacy and maintaining the integrity of any personal information (“personal information,” “data,” “user details,” “private details” provided by those persons using our websites (“User(s), “You”). This privacy policy sets out what personal information we collect when you use this website and how we collect, use, and protect that personal information. 

What information is collected?

Cyborggainz only collects personal information thatusers voluntarily provide to us through various features available on the website. For example, we ask users to provide personal information when they create an account, enter into a subscription agreement, and request support. If a user makes a transaction on our website, they may provide their contact and/or payment information, which may include credit card information or other payment gateway details. We collect this information to personalize their experience and to process their request.

Cyborggainz also collects the information user provides, to register for a contest or other promotion, to leave a comment or testimonial about Cyborggainz’s services, to participate in a review or similar type of activity. Our website automatically collects some information when the user visits our website, including but not limited to, the IP address, OS, browser type, and referring site address. Cyborggainz also collects information from mobile users, including but not limited to, device manufacturer, model, unique device identifier, location (with user’s consent), to optimize the user experience. 

Cyborggainz analyzes and monitors traffic information on our website to learn about features and services that are popular and useful among users to deliver better services. Therefore, we also collect user’s website navigation details through click streaming, web beacons, and similar sources. Our site places a cookie on the user’s computer hard drive to allow the site server to recognize when the user revisits our website to improve their web navigation experience. The tracked information is solely used for internal purposes and doesn’t contain any personal details.

How do we use your personal information?

Cyborggainz may use information that we collect about our users to manage their account, deliver the requested services, offer customer support, respond to comments, fulfill their request, personalize the user experience, display third-party content tailored to their interests, enforce our terms, and/or improve our services. We never send online newsletters or promotional emails unless users explicitly agree to receive such communication from us. However, we may send an email if we make any additions, deletion, or other changes in our Privacy Policy.

Our website uses financial information, including bank account/credit card information and payment method, provided by users to process payment for purchases made on our website and to protect our company against fraudulent transactions. If a third-party service vendor handles the transaction, their Privacy Policy and terms will also be applicable to the users. We encourage users to review them during payment processing as their Privacy Policy is part of our user agreement. 

How does Cyborggainz collect Personal Information?

Cyborggainz only collects personal information that users voluntarily provide to us. Our website does not collect any data without the user’s consent. We explicitly ask our users to provide certain personal information, including, but not limited to, the name and the email address to manage their account. We also store cookies in the web browser to store sessions information to provide a personalized user experience. The user’s decision to provide private information is always voluntary. 

How Cyborggainz protect your Personal Information?

Cyborggainz values our users’ personal information; therefore, they employ reasonable security measures to safeguard users’ data in our possession against unauthorized disclosure, modification, or use. We respect user privacy when we market our products and services. However, Cyborggainz bears no responsibility for any breach of security or actions of any third-party.

How may Cyborggainz share or disclose Personal Information?

Cyborggainz does not sell third parties with any personal information collected by our users. We may provide user data to third-parties or promotional partners who are contractually obligated to offer services on our behalf. However, these entities are only allowed to use them solely for the specific processes they carry out on our behalf, including, but not limited to, payment processing, order fulfillment, customer survey, investigation of a complaint, and marketing. 

When our company does use an external service, we choose the service provider carefully and confirm that it adheres to privacy and security standards comparable to those of Cyborggainz. Except as otherwise mentioned in this section, we never share or disclose our users’ personal information. However, we may share or disclose your personal information under these special circumstances: 

· We received a subpoena or a court order, or other requests from law enforcement agencies or government agency.

· We have to defend our company against legal claims, exercise our legal rights, or protect our company’s interests. 

· We believe the disclosure is appropriate to facilitate an investigation regarding illegal activity, suspected fraud, or other wrongdoing.  

· We are undergoing a corporate transaction, such as the sale of division or business, consolidation, merger, or bankruptcy.

Security

Cyborggainz takes reasonable steps to keep users’ personal information protected from alteration, misuse, loss, unauthorized access. Our company has employed appropriate physical, organizational, and technical safeguards to protect personal information. However, we cannot guarantee that third parties cannot intercept user data. In such circumstances, we don’t bear any responsibility for the disclosure or loss of any personal information, and any consequences that follow.

User data collected by Cyborggainz may be stored at different locations within and outside the United States territories and, therefore, will be subject to the law of jurisdictions of those territories. If law enforcement or government agencies of those jurisdictions request users’ personal information, we may be required to disclose such data to comply with the legal requirements. If we no longer require user data for any purpose or keep it save for legitimate purposes, our company will take reasonable steps to destroy the information. 

Children’s Privacy

Cyborggainz services and privacy policy does not address individuals under the age of 18 (“Minors,” “Children”). Our company does not knowingly collect personal information from children. Parents or guardians of users who believe their children have provided their data can contact our website. If we believe that any user under the age of 18 has provided their personal information without the consent of their parents or guardians, we will take the necessary steps to erase such information from our database.

Retention and disposal of Personal Information

Cyborggainz collects users’ personal information only as long as we require to deliver our products and services, making data-driven business decisions, and for legitimate and essential business purposes such as complying with our legal obligations or resolving disputes. We also keep the user’s personal data for as long as the user has an active account on our website despite their activity levels.

Upon user request, we delete or anonymize their data so that it no longer identifies them, unlesswe are legally required to keep certain personal information such as outstanding credit, compliance with accounting, audit, or tax obligations, or fraud prevention. Once we believe that your personal information is no longer required, we take steps to delete that information from our database permanently.   

Consent to Use of Personal Information

Users who choose to share their personal information with Cyborggainz give permission to its use in accordance with the principles outlined in our Privacy Policy. We depend on such implied consent to collect, use, disclose, and share user’s private information. We value our user’s privacy and, therefore, do not use our users’ data for marketing and publicity purposes without their explicit consent. 

Furthermore, we allow users to withdraw their consent to use their private information for marketing and publicity purposes. Users can send an email at cyborg@cyborggainz.com to initiate their request. However, if a user does not consent to certain uses of data or withdraw their consent, Cyborggainz may not be able to provide certain products or services and, therefore, will not be liable to provide such products or services.

Users can request access to, or ask us to change, their personal information that we hold by submitting a request in writing to Cyborggainz. Our support team will respond to the request within a reasonable period after the request is made. After verifying your identity, we will make commercially reasonable efforts to provide access to the information or make the corrections requested within thirty days.

If we deny your request due to a lack of verification, our support staff will guide you about the course of actions you can take to prove your identity. If we’re unable to process user request for any other reason, we will notify the user with an explanation and will provide a new deadline. In case we have shared user information with a third-party, such as a payment processing partner, the user may have to contact them directly to change your preference or update your personal information.

Consent to the terms of this Privacy Policy

Users who visit Cyborggainz and use our services consent to the terms of our Privacy Policy and show agreement to all the conditions stipulated in our Privacy Policy and our Terms and Conditions. Users who do not consent to our Privacy Policy and our Terms and Conditions are explicitly requested not to use our website or provide any personal information to Cyborggainz. 

We may change the terms of our Privacy Policy in the future. In such a case, we will notify our users of the changes by posting the revised Privacy Policy on this page. We will also send an email to our users and/or publish a notice before the changes become effective. We advise our users to review our Privacy Policy regularly for updates.

Contact Information

If you have any questions about our Privacy Policy, please send an email at cyborg@cyborggainz.com